Frequently Asked Questions
What is DocDocDash? DocDocDash is your all-in-one healthcare platform designed to simplify and enhance your health management experience. With DocDocDash, you can easily find top-quality hospitals and clinics, access detailed information, receive upfront cost estimates, and book appointments—all in one seamless process. Soon, our app will also offer interpreter services, off-site medical caregivers, and on-site patient assistance, making your healthcare journey as smooth and stress-free as possible.
Why use DocDocDash? DocDocDash can provide access to a network of trusted hospitals and clinics, along with detailed information and upfront cost estimates. Our app also allows you to seamlessly book appointments and manage your healthcare in one convenient platform, ensuring a hassle-free process.
How much could I save by having my dental treatment overseas? It depends on the procedure and destination country. Generally, most people find that they could save at least 50% compared to the cost at home. However, savings may be up to 70% on extensive dental work. We would like to suggest you to check and compare the costs by sending us your inquiry.
How long will I need to stay? The duration of your stay depends on the specific treatment you receive. Simple procedures like fillings or laser teeth whitening can be completed in just a few hours. However, more complex treatments, such as implants, may take several days or even weeks and might require two separate visits, spaced 6 months to a year apart. Please chat to the customer support team in the app for more details.
How much do you charge for your service? How do I pay? We charge no fees to the patients. You only need to pay directly at the hospital/ clinic.
Is my personal data secure on the platform? Yes, we prioritize confidentiality and data security. Our platform uses end-to-end encryption to protect your personal information. All patient data and medical records are fully compliant with the Personal Data Protection Act (PDPA) and are only accessible to healthcare providers directly involved in your care, as well as for essential internal processes.